Adelaide Airport's commitment to security
Adelaide Airport is constantly patrolled by both airport staff and Australian Federal Police. This includes specialist mobile, foot and bike patrols along with technical support from bomb appraisal teams and explosive detection dogs, all of which provide an intelligence driven, proactive and flexible security presence.
Adelaide Airport has an extensive access control system with a large network of closed circuit TV cameras which operate 24 hours a day.
Vehicles are permitted to stop on the public road adjacent to the terminal to load and unload passengers and baggage. Due to Government security requirements, you must not leave your car unattended at any time. Unattended vehicles will be towed and set down time limits are enforced. If you are asked to move your vehicle by a traffic officer, please do so.
Passengers and persons intending to greet or farewell passengers are allowed access into the sterile area (the area within the terminal beyond the security screening point), but only after submitting to the security screening process. Access to airside areas of the airport is prohibited, unless being escorted to or from an aircraft (as a passenger).
Non-passengers are not permitted to enter the Customs-controlled areas of Australian international terminals, and must submit to security screening, LAGs (Liquids Aerosol or Gels) inspection/screening and border processing before being allowed entry into these areas of the airport.
ID and access services
The pass issue office is located within the T1 Administration suite and is open between 8.30am and 5.00pm Monday to Friday. The office is closed on weekends and public holidays. For further enquires telephone Pass Issue Office on (08) 8154 9499.
In the event of an evacuation from terminal buildings and/or car parks you will be notified by the sounding of an alarm and verbal instructions to evacuate. The evacuation system will cascade, meaning that only those areas directly threatened will be evacuated first.
Those areas at lesser risk will be evacuated as the priority increases. When notified to evacuate make your way to the nearest exit and follow the direction of building wardens and uniformed staff.
You will be directed to evacuation areas where you can remain until it is safe to re-enter the building.
Once the terminal has been declared safe, airport security staff and airline staff will have first priority to re-enter the buildings followed by other airport staff and passengers. This will ensure that systems are re-activated to process passengers. You should take all your luggage and possessions with you when evacuating the building, unless otherwise directed by wardens.
Adelaide Airport screens all persons, and checked baggage in line with Australian Government requirements. This screening process involves the use of various pieces of equipment and technology. Not all screening equipment is the same. Screening equipment in Australia is tested on a daily basis to meet the minimum Australian Government regulations.
Even though systems are tested with the same parameters, equipment is affected by different climatic and environmental conditions, types of clothing, density of material and different shapes and sizes of passengers’ baggage or items. Such variances cannot be controlled, which is why you will sometimes find different responses when passing through screening points at airports throughout the country.
The screening of both passengers and checked baggage at Adelaide Airport is conducted in accordance with the Aviation Transport Security Act and Regulations. The processes utilise screening technology monitored by our contracted security personnel.
X-ray equipment used at Adelaide Airport does not damage:
Computer CPU’s or memory;
computer storage media such as magnetic disks (hard drives, floppy disks etc) and other devices (CDs);
cameras (including digital cameras with electronic storage media) or
photographic film below ASA 1000 (developed or undeveloped).
* All laptops must be removed from their carry bags and the laptop and carry bag are to be x-rayed separately.
+ Manufacturer's advice.
All bladed implements such as scissors (all types and sizes) and knives (of any sort) or sharp pointed objects including letter openers and items of this nature are prohibited in hand luggage, as are all tools. These items should be packed in your check-in luggage for travel.
Due to the large quantities of prohibited items detected during the screening process, most airlines will not forward any item detected and surrendered at the screening points. If items are not surrendered at the screening points, the passenger is in breach of Australian Government regulations, the airline will not allow the passenger to travel and passengers will be refused entry to the Departures hall.
A full list of prohibited items is available under the Aviation Transport Security Regulations 2005. Please visit the Department of Infrastructure, Transport, Regional Development and Local Government website at www.infrastructure.gov.au for more information.
Deodorants and Hairsprays
Any aerosols in carry-on baggage travelling on domestic flights must be secured with a cap or similar device. Aerosols being carried on international flights will need to comply with the Liquids, Aerosols and Gels (LAGS) requirements.
A wide range of articles and substances such as pesticides, petrol, acids, aerosols and bleaches are considered dangerous goods. These items are not allowed on aircraft as they can pose a significant risk to health and safety when transported by air. Further information on dangerous goods can be found at www.casa.gov.au.
Restrictions for International Travelers
(Extract from the website for the Department of Infrastructure, Transport, Regional Development and Local Government)
To increase your safety, there are rules for taking liquids, aerosols and gels on flights into and out of Australia. These rules also apply when transiting on international flights within Australia. These rules are needed to protect you from the threat of liquid explosives. They came into effect on 31 March 2007.
Each container of liquids, aerosols or gels in your carry-on baggage must be 100 millilitres/grams or less. All the containers must be sealed in a transparent, one-litre plastic bag. You are only allowed one plastic bag. Any transparent resealable bag of one litre capacity or less is allowed. Please note: these bags must be independently resealable. Bags sealed with items such as sticky tape, rubber bands or ribbons will not be accepted. For more information on clear resealable bags please see the frequently asked questions section of this website.
Cultural and religious requirements
Some passengers wear items to satisfy their cultural and religious beliefs. This requirement is acknowledged by Adelaide Airport. Some items do, however, interfere with the operation of security equipment or are prohibited through normal security screening procedures.
Some items of clothing cannot be screened by the machinery and will require hand search. Passengers with these needs are asked to advise the screening officer.
Passengers with a bona fide medical condition may carry a medical kit containing appropriate medical equipment. These passengers should carry evidence such as a doctor's certificate to substantiate their condition. They should also obtain airline approval prior to travel.
Passengers with special needs
Passengers with special needs pass through the airport daily and are faced with a range of challenges due to the security process. Prior preparation by passengers is essential. Some examples of passengers with special needs are listed and preparation before screening is advised. It should be noted that in these instances you may request private screening. However, this will take considerably longer than public screening.
Medical Implants. Passengers are to advise the screening officer of their condition and request separate screening to avoid passing through any machines that may affect pacemakers, cochlear implants or other devices.
Artificial Limbs/Prostheses. Passengers are to advise the screening officer of their condition and request separate screening to avoid passing through a metal detector.
Walking aids. Walking aids must be screened and as such may require x-ray or explosive trace detection. Screening points have chairs and walking aids available for you during this process.
Wheelchairs. Staff are very familiar with the movement of passengers requiring wheelchairs and will help passengers directly to the screening point, where they will be required to undergo screening by way of a pat-down search by a security officer of the same sex.
Prams/strollers. Prams and strollers will be screened and allowed entry to the sterile area at the screening point, but passengers should liaise with their airline regarding the carriage of prams or strollers on board the aircraft.
Please refer to your airline or travel agent for further information and requirements.
Filming and photography
Video and photographic cameras may be carried into the sterile area of the airport (past security screening), but photos or footage must not be taken of screening or border processing staff or processes.
For any other filming or photography requests at Adelaide Airport please contact the Airport Coordination Centre on (08) 8154 9444.
Jokes and comments
Any inappropriate comments or actions regarding the carriage of weapons or explosive devices will be taken seriously and will be reported to the Australian Federal Police in the first instance. Prosecution or the refusal of carriage may result.
For any enquiries regarding lost and found property within the terminal:
Phone: (08) 8154 9468
Opening Hours: 08.30am to 05.00pm Monday to Friday
Found items can be claimed from the Terminal Reception office by prior arrangement. This office is located within the terminal on Level 2.
Phone: (08) 8154 9468
Opening Hours: 08.30am to 05.00pm Monday to Friday
If you have an enquiry out of hours, please leave us a message and we will get back to you.
For any baggage enquiries (mishandled or lost baggage) please contact your airline.
Passengers who have lost their passport should contact Immigration.
Phone: 1300 723 929
Never leave property unattended and never check-in or take items on board an aircraft for other people. Any unattended item at the airport will be treated as suspicious. All baggage should have your name and home address written inside and your name and destination displayed on the outside. The airlines supply tags for this purpose at their check-in counters.
Baggage quick tips
Always pack your own baggage.
Always carry your valuables in your carry-on baggage.
Where possible, use hard-sided suitcases for checked baggage.
AQIS - Australian Quarantine and Inspection Service manages quarantine controls at our borders to minimise the risk of exotic pests and diseases entering the country. AQIS also provides import and export inspection and certification to help retain Australia's highly favourable animal, plant and human health status and wide access to overseas export markets.
Customs - Australian Customs and Border Protection Service manages the security and integrity of Australia's borders. It works closely with other government and international agencies, in particular the Australian Federal Police, the Australian Quarantine and Inspection Service, the Department of Immigration and Citizenship and the Department of Defence, to detect and deter unlawful movement of goods and people across the border.
smartraveller - The Australian Government's travel advisory and consular assistance service for Australian residents.
Australian Department of Foreign Affairs and Trade - Information on the economic and political climate in other countries.
www.infrastructure.gov.au – Department of Infrastructure, Transport, Regional Development and Local Government regulates the aviation security environment. This link provides information on the latest Office of Transport Security developments and links to the Aviation Transport Security Act and Regulations.
TravelSECURE - The Australian Government has developed a new traveller-friendly website, TravelSECURE, to help people navigate the security checks at the airport quickly and easily and to ensure they are adequately prepared for their trip.
TravelSECURE is an easy-to-use resource that consolidates traveller and transport security information, videos and fact sheets in one easy-to-find place.
Any feedback regarding security at Adelaide Airport should be forwarded to: firstname.lastname@example.org or phone (08) 8154 9444.