Behind the Scenes
Marco – Airside Operations Officer
Marco is an Airside Operations Officer at Adelaide Airport and has been here for 17 years!
What is your favourite thing about your role at Adelaide Airport?
My favourite thing about the job is the diversity of the role, we do crane assessments for airspace, security, safety with runway inspections and wildlife management to name a few. The role is unique and interesting.
How do spend your days now that it’s quieter?
Our role has changed slightly, whilst it is quieter on the airfield, we still need to keep wildlife away, our security has increased in regards to extra perimeter patrols and landside patrols, so overall we are still busy but not the same type of busy we were before.
What’s been most challenging for you during this period?
The most challenging thing during this period has been the night shifts. Normally during nights there is interaction with people up until around 1am, nowadays the last people you see is around 7pm. So the nights have become longer. I enjoy my night shifts normally, but they have become a struggle during this period.
What are you looking forward to most when things start returning to normal?
I think I am looking forward to the face to face interaction, not just with AAL staff but with the whole of the airport community. There are a lot of great people that work at Adelaide Airport and you don’t how many you come across on a daily basis until they are all gone.
Peter – Maintenance Manager
Meet Peter. Peter is Maintenance Manager, working with the Facilities Management team and has been part of Adelaide Airport for 18 months.
What is your favourite part of your role at the Airport?
The variety of challenges. One day I’ll be working Airside with the runway and taxiways, the next day I’ll be working with buildings and the terminal. I also enjoy working with a number of different teams across the site, each team have different challenges which the Facilities team are often called upon to help with.
What has your team had to do or change to adjust to COVID-19?
The Facilities team has been divided into two teams, Landside & Airside. This has required both teams to relocate and establish offices in different locations across the site. This is challenging for the team as they often rely on the different skill sets that each member brings to complete a lot of the maintenance activities. To overcome this, we hold a daily conference call with both teams to discuss the day’s activities and work through who is able to undertake certain outstanding tasks across the site.
How has COVID-19 impacted your day to day role?
I am currently working from home and don’t have the opportunity to be onsite to manage issues as they arise. I am spending a lot more time on the phone working with the team and on occasions have had to video call with other teams to work through challenges.
What work must continue to be completed, despite COVID-19?
Even though there has been a reduction of activity around the airport, the Facilities and Maintenance team still needs to undertake all compliance tasks. This includes maintaining the airport lighting, runways and pavements and emergency exit lighting. The Facilities team has also been involved with making changes to the terminal in accordance with the minimised operations. The facilities team are utilising this opportunity to undertake maintenance in areas that have traditionally been difficult to access. This includes the carparks and taxi/rideshare areas. Throughout this period it is also important the Facilities team maintains the upkeep of the grounds to ensure the outstanding look of the airport is maintained.
Andrew – Airport Duty Manager
Andrew is an Airport Duty Manager and has been part of the Adelaide Airport family for over 16 years! You’ll usually find Andrew in the Terminal with his walkie talkie in hand overseeing all activities.
What is your favourite part about your role at the Airport?
Meeting people from all over the world who visit us every day and doing everything possible to ensure our customers have an easy and stress free experience from the moment they enter the terminal to when they board their flight.
Since COVID19 started, how has your role changed?
There are certainly less issues with managing large numbers of people due to our daily numbers going from approximately 30,000 to just several hundred. Adelaide has become an increasingly busy airport over the last 10 years so to see the traffic decrease virtually overnight feels surreal. There are also fewer airport employees to catch up with as the retailers have closed and there are only essential employees in the terminal.
Who is passing through the airport at the moment?
There are still some people heading home on the few domestic and regional flights but the main constant is there are still lots of FIFO employees heading to and from the mines – especially Olympic Dam.
What has changed at Adelaide Airport?
There are an increased number of hand sanitising stations in the terminal. Our cleaning of bathrooms and any touch points, eg hand rails, has a bigger focus than ever. We have also seen an increase in live television news reports, particularly when there’s been a sudden reduction in traffic or when we’ve had large international charters bringing Australians home.
What are you looking forward to most at Adelaide Airport after COVID19?
The airport is a great barometer of the economy and life in general. As traffic increases we’ll know that life is returning to normal. After spending so much time in isolation, seeing people going on holidays will be great. When business traffic commences, we’ll know that people’s livelihoods are getting back on track. I know it will happen, it’s just a matter of time.
Have you ever wondered what happens behind the scenes at Adelaide Airport?
Have you ever wondered what happens behind the scenes at Adelaide Airport? Our ‘airside’ space is a highly regulated environment and there are very strict rules on who is allowed to access these areas. So we took a camera down onto the tarmac and into our baggage areas to provide you with a snapshot of our operations that our customers otherwise wouldn’t get to see. So while you’re checking in and grabbing last minute duty free, our teams are working hard to ensure your flight leaves on time. Special thanks to the team at Jetstar for their support in making this video!
Please feel free to share this video with your family, friends, community groups and even your school. There are a wide range of career opportunities at airports, and we hope we might help inspire young people to pursue a career in aviation.