Depending on where you misplaced your item, it may have been handed into a number of different locations.

Lost property on an aircraft

If you’ve left an item on an aircraft, in an airline lounge, at a boarding gate area or your bag hasn’t arrived on the baggage carousel please contact the relevant airline directly as they will have your item. These items are not passed on to the airport.

Lost property within the terminal

We can only assist you with Lost Property if your item was left in the terminal. If it was left on aircraft or in an airline lounge, you will need to contact the relevant airline directly.

For any enquiries regarding lost and found property within the terminal please complete the form below. The more details you can provide, the easier it will be for us to find your lost item.

*Please note our opening hours are 8.00am to 6.00pm, Monday to Friday and we are not open on public holidays. We apologise for any inconveniences.

Lost property services for items misplaced within the Terminal, are offered by Adelaide Airport free of charge. Adelaide Airport is not affiliated in any way with third party lost property providers, such as instaFILE, and queries regarding property lost in the terminal should be directed to Adelaide Airport.

If you left your items in the terminal please complete the online form below:

    * Compulsory fields


      • If you’ve left an item on an aircraft please contact your airline.

    • Adelaide Airport Limited collects certain personal information about customers who complete the enquiry form. Adelaide Airport will use this personal information to assist with responding to your enquiry. Please note that when entering your details in the enquiry form, you have the right to remain anonymous however, this may limit our ability to resolve your enquiry. We may disclose your personal information to third parties such as our service providers to assist with resolving your enquiry.

      Please see our Privacy Policy on our website for further information, including how you can seek access to or correction of your information, or complain about a breach of privacy by us and how we will deal with such a complaint.

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