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9:00am – 9:00pm ACDT

Ground floor near baggage collection

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Parafield Airport

Lost Property Form

Baggage Carousel
Lost property in the Terminal

If you’ve lost an item inside the terminal, please complete the online Lost Property form.
Include as many details as possible to help us identify and locate your item quickly.

Remember to provide a local contact number and an email address, and keep an eye on your junk or spam folder for updates.

Important Information

Please note that not all items found within the terminal will be logged or stored. Perishable items, including food, beverages, liquids and their containers, as well as items that may pose hygiene concerns, will generally be disposed of within 48 hours and may not be recorded in the Lost Property system.

When submitting a lost property report, please provide a detailed description of the outside of the item you have lost. For example, include the brand, colour, size and any other distinguishing features of a handbag, suitcase, laptop bag, or similar item.

To protect the privacy and security of our passengers and staff, we do not open or inspect the contents of bags, luggage, handbags, laptop bags or other personal belongings when attempting to identify an owner. Accurate external descriptions assist us in matching found items with lost property reports.

Lost property on an Aircraft or Airline Lounge 

If you’ve left an item on an aircraft, in an airline lounge, or if your bag hasn’t arrived on the baggage carousel, please contact the airline directly.

Lost passports

Lost passports are not managed through the lost property system.
All passports found in the terminal are handed directly to the Australian Federal Police (AFP).

For assistance with a lost passport, please contact the AFP on 131 237.

Lost Property Help

If you’ve left an item on an aircraft, in an airline lounge, or if your bag hasn’t arrived on the baggage carousel, please contact the airline directly.

These items are managed by the airlines and not passed on to the airport, so unfortunately we can’t assist with these cases.

If you’ve lost something inside the terminal, we’re here to help.

To report lost property in the terminal:
Please complete our lost property form with as much detail as possible. The more information you provide, the better our chances of locating your item.

Important:
Lost passports are handed to the Australian Federal Police.
For help, call 131 444.

Lost passports are handed over to the Australian Federal Police (AFP). For assistance, call 131 232

Our Welcome Desk is your in-person contact point for lost property in the terminal.
Located on the ground floor, at the base of the escalators near baggage collection.

Opening Hours:
  • Monday to Friday: 7:30 AM – 9:30 PM
  • Weekends: 7:30 AM – 5:30 PM

  • Adelaide Airport is not affiliated with third-party lost property providers (like instaFILE). Please complete our lost property form for items lost in the terminal.
  • Our lost property service is completely free of charge.