Essential runway safety works at Adelaide Airport are happening at Adelaide Airport.
Essential runway safety works at Adelaide Airport are happening at Adelaide Airport.
Essential runway safety works at Adelaide Airport are happening at Adelaide Airport.
As of 3 August 2020, the undercover Terminal Car Park will become completely CASHLESS and will no longer hold cash within the onsite pay stations.
Adelaide Airport is striving to maintain a safe, healthy and seamless experience for all customers and travellers now and into the future:
Alternatively, you may choose to enter the Terminal Car Park on your desired date and simply tap your card on entry and exit (no need to pull a ticket) and a receipt will be provided to you at the exit gate.
Adelaide Airport will continue to maintain the pay stations on Level 1 and 2, however, they will accept payment via credit card, debit card and digital wallets (Apple Pay, Google Pay etc) only.
For any questions or concerns regarding this change, feel free to email our Customer Service team: [email protected]
#CashlessParkADL #ItMakesCents
Adelaide Airport has introduced a range of measures in our terminal and car parks to create a safe and secure environment as we recover from COVID-19.
Face masks (covering mouth and nose) are no longer required in the terminal however they are still mandatory while on an airplane.
Masks are available for purchase at:
The COVID-19 testing clinic at Adelaide Airport is permanently closed. To find a testing clinic near you, please click here.
Australian Clinicallabs Pre-Departure COVID-19 International Travel Test
Australian Clinical Labs will be open 8.00am to 8.00pm 7 days a week on the Plaza at Adelaide Airport.
Members of the public and non-travellers are allowed into the terminal to pick up their loved ones or see them off on their journey. Say a proper goodbye with 1 hour parking for $5 when you book online here. The perfect amount of time to grab a coffee, pick up a last minute welcome home gift and explore our new terminal. Please remember to wear a mask at all times while in the Terminal.
We’ve taken significant steps to reduce the contact you may have with other travellers and members of the public when visiting Adelaide Airport.
We’re also providing hand sanitiser stations throughout the terminal and increased frequency of cleaning, particularly around common touchpoints such as handrails, self-service kiosks and security screening.
For information relating to the operation of specific flights, we recommend you contact your airline.
At Adelaide Airport, the health and safety of our customers and staff is and always will be our top priority. Please remember to stay home if you are unwell.
We encourage all customers and staff to download the COVIDSafe app to help you know faster if you’ve come in contact with Coronavirus. For more information, visit health.gov.au.
For more information on preparing for your flight with Qantas or Virgin please click below.
We encourage motorists to pre-book parking online at prebook.adelaideairport.com.au to reduce the number of touchpoints in our car parks. Alternatively, credit card payments are available and we have a credit card based ‘tap-in’ / ‘tap-out’ entry and exit system. Key touchpoints within our car parks are being cleaned daily.
You can easily change or cancel your car park booking online in the ‘Manage my booking’ area of the website. Or feel free to contact the customer service team at [email protected]. Full terms and conditions can be found here.
As of 3 August 2020, the undercover Terminal Car Park will become completely CASHLESS and will no longer hold cash within the onsite pay stations. Further information can be found here.
We encourage customers to use contactless check-in options and to download their boarding pass from their airline’s website or app.
At check-in, all of our self-service kiosks, check-in counters and bag drops are more than 1.5 metres apart. We are cleaning common touchpoints such as check-in facilities, handrails, lift buttons and escalators every hour.
We have also put in place social distancing markers to help customers maintain their distance from fellow travellers.
All security personnel in customer-facing roles are wearing PPE including gloves and face masks. Regulated screening measures remain unchanged and security officers will maintain distancing where possible to keep any necessary contact time to a minimum.
We have provided disinfectant wipe stations at security for tray cleaning and also hand sanitiser stations pre and post security screening for our customers.
Some of our retailers have re-opened but on reduced trading hours. As COVID-19 restrictions are gradually eased over the coming weeks, we anticipate more outlets will open to provide our travellers with a wider range of options.
As retailers re-open, we are working with them to establish appropriate social distancing measures in their stores and in dining areas.
Our recently refurbished toilets all feature touchless handwashing and drying facilities. All toilets are being cleaned every 20 minutes.
We will provide regular messages to customers via extensive signage, our public address system and flight information display screens on recommended hygiene and social distancing practices.
In our gate lounges, social distancing measures are in place including space between seating and social distance markers for boarding.
Our airline partners are also helping to ensure your journey is a safe one, by encouraging self-scanning of boarding passes and implementing social distancing measures for boarding and disembarkation.
We are spacing out the use of baggage carousels wherever possible. We will also provide social distancing markers and reminders around the baggage carousels.
For passengers travelling in groups or as a family, we ask that only one or two people from each group be designated to collect baggage while the rest of the group remain an appropriate distance from the carousel.
Note: Travellers unvaccinated under the age of 12 years and 2 months can enter South Australia as vaccinated travellers.
There are no longer entry requirements for interstate travellers coming to South Australia. This includes essential travellers and cross-border community members.
You no longer need to complete an EntryCheck SA application at sa.gov.au or have a RAT test before arriving.
For the most up-to-date information, we recommend visiting the SA Health website. We also recommend visiting Adelaide Airport’s social media channels for updates.
If you’d like to keep up-to-date with restrictions in your state, visit the healthdirect Restriction Checker.
We thank all of our customers, airlines, retail partners, tenants and all other stakeholders for your support and understanding during this difficult time.
Changes to international security screening: From 30 June 2018, people travelling internationally will be required to present all powders in their carry-on baggage separately for screening click here for details.
Adelaide Airport will be undertaking roadworks on Sir Richard Williams Ave, just before the pick-up / drop-off zone from Monday 18 June to Thursday 21 June. Lane restrictions will be in place during this period. We thank you for your patience and understanding while these works are carried out.
From February 13, 2018, arriving REX passengers will travel by bus from the aircraft to a new entrance to the main terminal. For further information, click here.
Friday 11 August: The Adelaide Airport taxi rank is now operational. We thank all of our customers for your patience over the past 24 hours.
Friday 11 August: Please be aware that due to protest action by taxi drivers at Adelaide Airport there are limited taxi services from the airport. We are doing all we can to return services back to normal. Alternative transport options include public and private buses, chauffeur cars and rental cars. We are working with Department of Transport and private bus operators to arrange extra buses to the city.
The Australian Government has advised that the additional aviation security measures recently implemented at Australia’s major airports, including Adelaide, have been adjusted.
Customers should still expect increased security measures.
Passengers can expect a return to normal processing times at the airport. We recommend checking in 1 hour before domestic flights and 2 hours before international flights, but you should check with your airline for specific requirements.
A reminder there are no changes to what can and cannot be carried on-board the aircraft.