A few pointers on picking up and dropping off passengers.

The Adelaide Airport Pick-up and Drop-off zone is conveniently located towards the entry point of the airport, on Sir Richard Williams Avenue. View the grounds map of Adelaide Airport for the exact location. Look out for our friendly Ground Transport staff in the Pick-up and Drop-off zone who will direct you to the nearest space to pull in.

Use the left hand lane only if you intend stopping to pick your passenger up or drop them off. You can use the right hand lane to drive up to the front of the Pick-up and Drop-off zone or to drive through to the exit. Vehicles are not permitted to stop at the kerbside except for immediate passenger pick-up and drop-off.

If your passenger has not arrived yet, please do not park and wait. This will only cause delays to drivers who are able to pick up passengers that have arrived. Keep driving through and do a lap back around to the start of the Pick-up and Drop-off zone. If you have picked up or dropped off your passenger please exit the Pick-up and Drop-off zone as soon as you can to keep traffic flowing.

Due to Government security requirements, you must not leave your vehicle unattended at any time. Unattended vehicles may be towed. If you are asked to move your vehicle by our Ground Transport staff, please do so.

Here are few more tips to make your pick-up/drop-off even easier.

Pick-up

1. Find out if your passenger’s flight is arriving on time by contacting our automated flight information service on (08) 8308 9400, visiting the Flights section of our website or check with their airline.

2. Given the long length of the Pick-up and Drop-off bay, suggest to your passenger a point along the zone where they should wait to be picked up, e.g. ‘outside the lifts’ or ‘just before the pedestrian lights at the far end’.

3. Remember when picking up a passenger, take into account the time they’ll need to disembark their flight and collect their luggage; allow 10-15 minutes.

Drop-off

1. If you’re being dropped off and looking to check in, you can either take the lifts at the car park to the second floor and walk across the link bridge, or walk across the plaza to the lifts and use the escalators inside the Terminal.