Services

Adelaide Airport is one of Australia’s most modern passenger facilities and provides the full range of services expected by travellers.

Internet access, dining, currency exchange and banking, shopping and parking are all within easy reach.

Check out the information below, or click here for a PDF version of the T1 Information Brochure.

Internet Access

Wireless Internet

In conjunction with our supplier Internode, AAL provides free internet access throughout T1.

Look in your wireless network settings or scan for wireless networks and select the network "Internode".

Open your web browser and the login page should appear. If not, when you navigate to a website, you'll be automatically redirected to the login page. Enter your login details or click Guest Login if applicable. You can now browse the Internet.

 

Internet Kiosk

In addition, there are 10 self-service (coin or credit card operated) internet kiosks located next to Hungry Jack’s.

Disabled Access

Our main terminal, T1, along with our car parks and pathways, have been designed and constructed to the latest Australian Standards and building codes and for persons with disabilities.

Airline staff will be happy to assist you to and from your aircraft and through the border agencies process. You should advise your airline in advance of any assistance you may require.

Customer Service

Need some assistance? Our friendly Airport Ambassadors, easy to spot in their bright burgundy jackets, are more than happy to answer any questions you may have to make your airport experience pleasurable and stress-free.

Watch out for them in the baggage claim hall on the ground floor and in the main check-in hall on Level 2.

Adelaide Airport participates in the Airport Service Quality (ASQ) surveys conducted by Airports Council International (ACI).  With 190 airports in 50 countries participating, it is the world’s largest managed airport quality of service program.

The results are divided into two sections:

  • Those items/services the Airport has control or significant influence over; and
  • Those items/services the Airport has no control or limited influence over.

To see our results click here.

 

Medical

If you are injured or become ill while at Adelaide Airport, there are first aid facilities and trained staff available within T1 to assist.

South Australian Ambulance services are located less than 1km from the terminal.

Airport fire and rescue paramedics are also available on call. There is also an Automated External Defibrillator, and staff trained in its use, at T1.

If you have a medical emergency, you can dial Triple Zero (000) anywhere in Australia.

Currency Exchange & Banking

Currency exchange

At Adelaide Airport, you can purchase or exchange over 50 major and exotic foreign currencies at one of three Travelex stores. Travelex is open 365 days a year for all arriving and departing flights and are located before and after customs.

 

 

 

ATMs

Automatic teller machines (ATMs) and Foreign Exchange ATMs (FX ATMs) are located within T1 on both the Ground Level and Level 2.

 

Baggage Storage Lockers

Lockers are located near the car rental offices on the ground floor of the multi-level car park.

If you exceed your anticipated time you will be required to pay the balance on return.

For enquiries relating to lockers please contact Smartecarte on 1800 808 251.

See the Baggage Locker FAQ located at www.baggagestrorage.com.au.

 

 

Small (420mm H x 900mm D x 420mm W)

  • For storing items such as Hand bags, Carry-on luggage, Shopping bags, Small backpacks.
  • $10.00 per 24 hours.

Medium (520mm H x 900mm D x 420mm W)

  • For storing items such as Medium size cases, Motorcycle helmet & gear, Large tools, Boxes.
  • $12.00 per 24 hours.

Large (864mm H x 900mm D x 420mm W)

  • For storing items such as Large backpacks, Musical instruments, Strollers, variety of sporting equipment.
  • $14.00 per 24 hours.

Personal

Children’s Play Area

Children’s Play Area is located directly alongside Hudson’s Coffee. Parents can sit and enjoy coffee while watching their children in a secure area with child-proof gate.

 

 

 

 

Prayer room

A prayer room is available within T1 during terminal operating hours. It is located on Level 2 between Rip Curl and News Link (Location 43 on the T1 floor plan).

 

 

 

 

Hygiene facilities

There are public toilets on each level of Terminal 1.

Transport

Adelaide Airport has two conveniently located car parks for short term and long term stays.

AAL also provides a choice of transport modes to and from the airport. These include hire cars, taxis and limousines. A public transport bus service is also available via Adelaide City through to the north/eastern suburbs, with connections to rail and other bus routes. Phone (08) 8210 1000 or visit www.adelaidemetro.com.au.

Please visit our "To & From" page for detailed information on transport options.

Opening Hours

Terminal 1 is open from 4 AM to 11 PM daily.

Customs is open 90 mins prior to departure.

Postal Services

Post Box
An Australia Post box is located on the ground floor, outside the terminal next to Qantas Valet.

Post Office
There is a Post Office located in Export Park, on the corner of Sir Donald Bradman Drive and Sir Richard Williams Avenue,  just after the main entrance to the Adelaide Airport grounds. The post office caters for most requirements including Passports, Licence, Safework SA renewals and so on. They are also are a Newsagency offering coffee and light refreshments. For further information regarding this store please call (08) 8234 4022. (08) 8234 4022 (08) 8234 4022(08) 8234 4022 

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